Q1. What does Consuo Networks do?
Consuo Networks designs, sources, delivers, and manages unique, diverse network connectivity solutions. We specialize in extending customer networks beyond local carriers, enabling connectivity virtually anywhere.

Q2. How does Consuo differ from typical telecom providers?
Most telecom providers only offer connectivity within their own network or to standard interconnection points. Consuo specializes in designing solutions that integrate multiple networks, delivering connectivity that cannot be sourced from a single operator. Our solutions are truly diverse, resilient, and reliable.

Q3. Can Consuo deliver connectivity solutions internationally?
Yes. Consuo can extend connectivity to virtually any international market—including North America, South America, Europe, Asia, and Africa. We leverage relationships with global carriers and access to submarine cables, terrestrial fiber, and other telecom assets worldwide.

Q4. How does Consuo deliver solutions in places where we have no existing relationships?
Consuo uses its knowledge of telecom routes, fiber assets, subsea cable systems, and carrier relationships to create the solutions customers require. Our solutions can be regional, cross-border, or international.

Q5. What types of connectivity does Consuo offer?
We offer a range of services, including:
* Ethernet Private Line (EPL)
* Wavelength services
* Dedicated Internet Access (DIA) in select markets

Q6. Do you provide support and customer service?
Yes. Consuo offers 24/7/365 global support through our Network Operations Centre (NOC), providing near real-time monitoring, proactive alerts, issue resolution, and escalation management. Customers have a single point of contact for all billing, support, and service inquiries.

Q7. How does Consuo ensure network redundancy and diversity?
Consuo designs routes that offer both physical and carrier diversity, based on customer requirements. We can avoid common points of failure or specific carrier networks as needed. Consuo is transparent about network designs and shares underlying asset information with customers.

Q8. Can Consuo help companies already connected to local data centers or ISPs extend their networks internationally?
Yes. Consuo specializes in extending enterprise networks globally. We complement existing local data centers or ISPs by designing custom international routes—often unavailable through standard providers—connecting operations seamlessly with locations worldwide.

Q9. How does Consuo manage contracts and billing with multiple global carriers?
Consuo simplifies everything with a single contract, invoice, SLA, and support model, regardless of the number of carriers or routes involved. This reduces complexity and administrative overhead for customers.

Q10. How fast can Consuo deliver a new international network solution?
Standard delivery timelines range from 45 to 90 days, depending on the region and infrastructure required. We provide clear timelines upfront and communicate regularly throughout implementation.

Q11. What industries benefit most from Consuo’s services?
Industries that depend on reliable connectivity—such as financial services, insurance, pharmaceuticals, healthcare, manufacturing, and technology—benefit significantly, especially those needing redundancy, compliance, and security.

Q12. What’s the advantage of using Consuo vs. working directly with global carriers?
Consuo simplifies the complexity of sourcing network connectivity. Instead of managing multiple carrier relationships, contracts, billing, and support channels, you have one partner handling every aspect of your solution, tailored to your needs.

Q13. Can Consuo provide direct connectivity to subsea cable systems?
Yes. Consuo can source unique access to subsea cable systems worldwide, bypassing crowded and common routes to deliver greater resilience and reliability.

Q14. What information do you need from a customer to design and propose a solution?
We typically need:
* Exact address locations (A-end and Z-end)
* Desired connectivity type (e.g., EPL, Wavelength, DIA)
* Bandwidth requirements (MB, GB)
* Preferred redundancy, avoidance, or diversity criteria
* Compliance or regulatory requirements
* Budget for services
* Desired delivery timelines

Q15. How does Consuo manage its connectivity solutions?
The Consuo NOC monitors all connectivity solutions in near real-time. Customers also have access to a portal to review circuit data, including network availability, uptime, latency, and throughput.

Q16. Can Consuo support compliance and operational risk management needs?
Yes. Consuo designs solutions that address compliance mandates (such as data residency, security, and business continuity) and operational risk management requirements, providing the transparency and documentation needed for audits and regulatory reviews.

Q17. Does Consuo offer solutions for disaster recovery and business continuity?
Yes. Our diverse, resilient network designs support enterprise disaster recovery and business continuity planning, ensuring critical operations remain connected even during outages or network failures.

Q18. Who should contact Consuo?
Any organization requiring reliable, diverse, or custom connectivity—especially those with multi-region, cross-border, or compliance-driven needs—will benefit from Consuo’s expertise. This includes enterprises, data center operators, and regional network providers seeking to extend their networks or service offerings.

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About Consuo Networks

Headquartered in Toronto, Consuo Networks is a privately-owned company formed by telecom industry veterans committed to redefining enterprise connectivity.

Founded on the principles of transparency, flexibility, and customer-centric service, we deliver bespoke connectivity solutions designed for real-world business requirements—not one-size-fits-all offerings.

Our Mission

Empowering enterprises to optimize and protect their global networks with solutions uniquely engineered for risk mitigation, operational continuity, and superior performance.

Why Partner with Consuo?

• Over 125 years of combined telecom expertise
• Proven track record in diverse route design and management
• Single contract, single bill, single SLA, single NOC structure
• Dedicated and proactive customer service model
• Our satisfied customers span critical industries such as financial services, healthcare, pharmaceuticals, manufacturing, technology, and media.

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